COVID-19 Update

Page last updated: Apr 11, 2021

Due to COVID-19, Mounteen has implemented a number of measures to keep our customers and staff safe.

Safety of Our Customers & Staff

Your safety is our top priority! This is why we are constantly making sure our shipping department and partners are wearing PPE at all times, take all the necessary extra precautions, and maintain safe social distancing.

Longer Response Times

As our staff now works fully remote, there may be longer response times to customer support requests, although we make every effort to make them as short as possible.

Extended Shipping Times

The disruption COVID-19 has caused to global logistics still has a substantial effect on shipping times. We are working hard every day to deliver our packages as fast as possible, but please bear in mind that some shipments may be subject to extended shipping times.

Thanks for making Mounteen your shopping destination of choice! We value your feedback, so if you have any questions, comments, or suggestions, please feel free to let us know at support@mounteen.com.