What forms of payment do you accept?
At Mounteen.com, we securely accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, Diners Club International or JCB logo. All transactions are securely processed by a payment processor you choose (options may vary from country to country).
Personal checks, money orders, direct bank transfers, or cash on delivery (COD) are not accepted in our store.
How secure is Mounteen.com?
Like Fort Knox! Our payment processor is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This means that your payment information is encrypted with the highest level of encryption key length commercially available (128 bits).
I've been charged multiple times, what do I do?
Please confirm if you received an email confirmation via the email address you entered. If you see multiple pending charges on your bank statement they will drop off your account in a few business days depending on your bank’s institution.
Please contact your bank if you have any further questions regarding the pending charges.
Please be sure the billing address you are providing us is matching the exact billing address associated with your credit card and only click the submit button once to prevent multiple charges.